Privacy Policy

Last Updated: July 2025

ReliveTheAction (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information with transparency and integrity. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website at relivetheaction.co.za.

1. Information We Collect

Personal Details: Name, email, phone number, role (runner/photographer)
Uploaded Content: Photos, associated metadata (EXIF), event details
Account Activity: Login timestamps, referral information, token purchases
Technical Data: IP address, device/browser information, cookies

2. How We Use Your Information

To manage your account and display race/event photos
To process purchases and token redemptions
To send registration, verification, and transactional emails
To analyze platform usage and improve functionality
To track referral activity and award credits

3. Third-Party Services

We may share your data with the following partners, strictly for operational purposes:

PayFast: For secure payment processing
Google Analytics: For anonymized usage tracking
Email Providers: To deliver password resets or transactional emails

We never sell or rent your personal data to advertisers or third parties.

4. Cookies and Tracking

We use cookies to remember your session, enhance user experience, and monitor website performance. You can disable cookies in your browser settings, though some features may not function properly.

5. Data Retention

We retain your account data and uploaded content for the duration of your account’s activity. You may request deletion of your data by contacting us at support@relivetheaction.co.za.

6. Your Rights

Request access to the personal data we hold about you
Request correction or deletion of your personal information
Withdraw consent to email communication at any time
Request account removal or data export

7. Security

Your data is protected using industry-standard encryption, secure password hashing (BCRYPT), and HTTPS protocol. We also regularly update our software and monitor for vulnerabilities.

8. Children's Privacy

This website is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page and indicated by the “Last Updated” date above. Please review it periodically.

10. Contact Us

If you have questions or concerns about this policy, reach out to us at:

Email: support@relivetheaction.co.za